Aesthetic

Support

Answers to the questions we get most, and a direct line to us when they don't cover yours.

Contact us

Email support@crispapp.co.uk and include your iPhone model and iOS version. We reply within two working days, usually sooner.

For purchase or refund questions Apple handles the money, so the fastest route is reportaproblem.apple.com. We can still help with anything about access to premium content.

Installing an icon pack

iOS has no way for an app to change icons directly, so Aesthetic installs Home Screen bookmarks through an Apple configuration profile. The whole flow is done on your device.

  1. In the Icons tab, open a pack, choose the apps you want and tap Install.
  2. The first time, add the Launcher shortcut when offered — it is what makes the new icons open apps instantly.
  3. Safari opens and iOS says Profile Downloaded. Go to Settings, tap Profile Downloaded under your name, then Install.
  4. The new icons appear on your Home Screen. You can hide the original apps in the App Library.

To remove a pack: Settings › General › VPN & Device Management › the profile › Remove Profile.

Adding a widget

  1. Save a design in the Widgets tab.
  2. Touch and hold an empty spot on your Home Screen, tap ＋, then Add Widget, and search Aesthetic.
  3. Pick the size and tap Add Widget. It appears as a placeholder.
  4. Touch and hold the placeholder, tap Edit Widget, and choose your design.

Each widget remembers its own design, so adding another never changes the ones you already placed. A theme's widgets appear together under the theme's name.

Purchases and subscriptions

Restore: open the paywall from any locked item or from Settings, and tap Restore. Purchases follow your Apple Account, not your phone.

Cancel a subscription: iPhone Settings › your name › Subscriptions › Aesthetic. Cancelling keeps access until the end of the paid period.

Refunds are issued by Apple at reportaproblem.apple.com.

Saving wallpapers

Tap Save on a wallpaper and it lands in your Photos library; set it from Settings › Wallpaper or directly from Photos. The app asks only for permission to add photos, never to read them.

Your data

There is no account. Deleting the app removes everything it stored on your device; widgets and the icon profile are removed as described above. What the app does with information is in the Privacy Policy.